PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, has officially announced a partnership with TeamBuilder, an innovative workforce management solution, to optimize provider and staff scheduling for medical groups using advanced technology. Under the agreed terms, the partnership will combine PerfectServe’s Lightning Bolt solution with TeamBuilder’s staff scheduling platform to deliver on the promised value proposition. Talk about how both these solutions will impact things here on an individual level; we begin from the PerfectServe’s Lightning Bolt product. A 2024 Best in KLAS winner, the stated solution leverages a rule-based algorithm to quickly auto-generate provider schedules that are balanced, complete, and inclusive of individual provider preferences. In the context of medical groups, this can improve provider satisfaction and work-life balance, something which was reinforced big time when an anesthesiology department implemented the solution and saw an almost 30% increase across its provider engagement scores just after six months. Beyond that, the product was also able to reduce schedule development time by an estimated 80%. You see, the same anesthesiology department, which had to spend over 70 hours per month on creating and publishing schedules, succeeded in bringing down that number to no more than 14 hours. Then, there is the prospect of improving operations. By embracing PerfectServe’s Lightning Bolt, users further achieved a 55% uptick when it came to approval rate for vacation requests. Among other details, the solution realized greater staff retention, better control over patient access, as well as reduced administrative burden across the board.
“Scheduling has always been a foundational piece of the healthcare puzzle—it’s critical for optimizing resources, protecting provider and staff well-being, maintaining daily operations, and ensuring patient access” said Guillaume Castel, CEO of PerfectServe. “With this partnership, we have two flexible platforms that can accommodate the scheduling needs of any group, and they both use advanced technology capable of generating not just any schedule, but the best schedule possible.”
Turning our attention towards TeamBuilder’s proprietary scheduling solution, which happens to be the first predictive staff scheduling platform designed specifically for the ambulatory care setting. For the stated use case, the platform has, so far, shown to achieve significant efficiency gains. In a statistical sense, this achievement translates to a 64% reduction in time that a manager would have otherwise spent on creating and managing staff schedules. Then, there is the commitment towards financial improvement, as the solution can help you identify unrealized labor supply, access, throughput opportunities. Given that ability, the scheduling platform in focus has shown to reduce payroll by 8 to 14%. Not just your finances, TeamBuilder’s platform also makes a point to scale up experience through streamlining of communications and creation of flexible scheduling with the easy-to-use digital interface. Rounding up highlights would be these actionable insights that are intentioned to provide visibility across sites and specialties, and at the same time, support innovative and flexible workforce opportunities.
“The origin of TeamBuilder traces back to 2014 after years of consulting and a recognition of the pervasive inefficiencies plaguing healthcare staffing,” said David Howard, CEO and Founder of TeamBuilder. “The platform was built to solve for the systemic mismatch in staff allocation which exacerbates access challenges, provider burnout, and inflation of costs. We always believed in the power of linking provider scheduling and are thrilled to merge our expertise with the premier provider scheduling leader. Through this partnership, we’re not just streamlining operations; we’re transforming how organizations manage scheduling complexities, ensuring optimal resource utilization and seamless coordination.”
