Wilma™, a leading AI-powered practice management solution tailored for Applied Behavior Analysis (ABA) therapy practices, has officially announced the launch of its refreshed Patient Relationship Management capabilities.
According to certain reports, this assortment of capabilities arrives on the scene bearing an ability to help ABA professionals eliminate cumbersome administrative tasks, and at the same time, foster stronger patient relationships,
More on that would reveal how Wilma will blend these new enhancements with its existing practice management platform to let practice owners, clinicians, managers, and front-office staff access the tools they need in the context of streamlining workflows, nurturing patient engagement, and realizing new levels of operational freedom.
Talk about the newly-launched innovations on a slightly deeper level, we begin from a wholly-centralized patient database, where practices can seamlessly store, access, and manage all patient details, such as contact information, family relationships, and assigned care teams, all in one secure location.
Complementing the same would be a collection of custom fields that allow users to capture unique data points reflecting each practice’s specialty and style, while simultaneously maintaining HIPAA compliance and safeguarding patient privacy.
Next up, we must dig into the promise of streamlined intake and onboarding. Basically, the refreshed Patient Relationship Management feature can integrate with Wilma™’s existing tools, without any hassle whatsoever, to facilitate straightforward for client enrollment.
Various moving parts like customizable intake forms, secure document uploads, e-signatures, and automated approval workflows also come together here to make the onboarding process smooth, efficient, and completely automated.
“In the spirit of independence and forward thinking that defines our nation, our Patient Relationship Management refresh marks a milestone in simplifying and humanizing ABA therapy operations,” said Rushal Patel, VP of Customer Success at Witty Wilma, Inc. “We’ve taken everything our customers love about Wilma™, combined it with feedback from our users, and incorporated cutting-edge enhancements that enable practices to focus on what truly matters: delivering compassionate, effective care.”
Another detail worth a mention relates to the steadfast focus on dynamic communication and collaboration. Thanks to tools like built-in email, SMS, and voice communication tools, the underlying platform can connect practices with their patients, caregivers, and internal team members on a more personal level.
In case that wasn’t enough, automated messages regarding appointment reminders, progress updates, and customized outreach, also run in the background, leaving the space for clinicians to spend more time delivering exceptional care.
Hold on, we still have a couple of bits left to unpack, considering we haven’t yet touched upon a facility dedicated towards task and activity management. This facility is responsible for assigning tasks, setting reminders, and tracking interactions. Furthermore, it educates you on who is responsible for what, as well as keeps everyone aligned to conceive a consistent, personalized journey for patients.
Rounding up highlights would be the availability of actionable data and analytics. The stated analytics are dispatched on the back of insightful dashboards and reporting tools that shed light upon every little pattern and trend. As a result, practices can segment patients by insurance provider, monitor intake progress, identify communication bottlenecks, and make data-driven decisions to fuel sustained growth and improved patient outcomes.
“Our new features ensure clinicians and staff are free from administrative fireworks so they can spend more time nurturing meaningful patient relationships,” said Patel.
