Solutionreach, a leading provider of healthcare communication and patient engagement solutions, has officially announced the launch of an Revenue Cycle Messaging™ solution, which creates a whole new end-to-end category within this space. According to certain reports, the stated solution comes decked up with an ability to transform how healthcare providers interact with patients throughout the revenue cycle, providing advanced technology to enhance patient communications, streamline insurance and payment processes, and accelerate revenue growth. Talk about the whole value proposition on a slightly deeper level, we begin from its patient scheduling and registration feature, which basically enables patients to self-schedule an appointment online and simplify the entire registration process, Other than that, the feature also helps in collecting comprehensive patient information, including insurance details, from the very start. Next up, we must get into the way this all-new Revenue Cycle Messaging™ solution improves on insurance verification procedures. Here, the idea is to boil down the process of connecting with a patient and obtaining critical insurance information into a straightforward forward form, and therefore, avoid any surprises in coverage or face billing complications. Then, there is the prospect of treatment presentation and acceptance. The prospect in question involves communicating relevant treatment details, such as cost, and expected insurance reimbursement, to the patient before their treatment is formally initiated. Having touched on communicating with patients, the new product also makes it possible for healthcare providers to serve patients timely notifications in reference to deposits, co-pays, and outstanding balances.
“As healthcare continues to evolve, it’s crucial for providers to adopt solutions that not only enhance patient engagement but also optimize revenue cycle management. Solutionreach’s new Revenue Cycle Messaging™ capabilities represent a significant step forward in achieving this dual objective. By empowering providers with cutting edge tools to communicate transparently and effectively with patients throughout the financial journey, our objective is to drive positive outcomes for both patients and healthcare organizations,” said Ken Ernsting, CEO of Solutionreach.
Hold on, there are still a couple of bits left to unpack. You see, almost like an extension of the previous feature, the solution also scales up your account receivable management by identifying patients, on your behalf, with overdue or aging balances. Once it has identified them, the solution can again dispatch automated reminders at custom intervals. Rounding up highlights is a framework dedicated towards managing patient collection. This framework will help you manage patient billing and send reminders via Solutionreach messaging. Given the overarching focus on centralization of critical features, the solution will try and streamline the whole collection process and so to make it much more effective going forward.
Founded nearly 24 years ago, Solutionreach has risen up on the back of its easy-to-use communications solutions that empower healthcare practices to save time and generate more revenue, all while transforming the patient experience. At present, the company delivers on its promised value proposition through products rooted in patient relationship management, patient outreach, automated patient messaging, online reputation management, patient engagement, patient communication, and more. Well-equipped to serve customers of all sizes in every healthcare sector from single- to multi-location dental, vision, and other medical practices and organizations, Solutionreach today engages 1 in every 4 Americans. Such a scale is also evident across the company’s current run rate of sending more than 2 million SMS messages on a daily basis, doing so with help from over 400 PM/EHR integrations. Furthermore, having supported 50,000+ customers thus far, Solutionreach claims to facilitate somewhere around 1 billion patient-provider interactions every year.
