mConsent, a provider of paperless office solutions for medical practices, has officially announced a partnership with Athena Health through the company’s marketplace program. Birthing a new integrated application, the byproduct to emerge here will help athenahealth’s network of healthcare providers digitize their operations for better productivity and higher revenues. Talk about the whole value proposition on a slightly deeper level, we begin from the new app’s ability to streamline the patient check-in and registration process. You see, with mConsent’s secure and simplified process of receiving patient intake and consent forms, the stated platform should be able to give patients that flexibility in terms of whether they want to fill out their forms remotely or in-office using mConsent’s iPad App. Next up, we have the prospect of convenient digital bill payments Yes, the new look athena Marketplace can also simplify payment process for patients so to reduce administrative burden on practice staff and ensure timely processing. Before the patient even gets to the point of payments, though, they can enjoy what would be the app’s cutting-edge online appointment scheduling feature. Complimenting this feature through automated text reminders to reduce patient loss, the athena Marketplace can also allow for sending intake forms using mediums like SMS or Email. This it does again to reduce burden on the staff and patients prior to the visit.
“We’re proud to provide the technology that enables practices to thrive in today’s digital landscape,” said Samad Syed, Chief Executive Officer at mConsent. “Our suite of digital tools, including paperless intake forms, appointment reminders, two-way patient communication, reputation management, and digital bill payment; enable improved efficiency and higher revenues for AthenaOne users. By digitizing and streamlining essential processes, mConsent enables practices to focus on what truly matters: delivering exceptional care to their patients.”
Rounding up highlights is how one can now bank upon athena Marketplace to manage reputation. Here, the core idea is rooted in dispatching automated patient satisfaction surveys right after they checkout. To put things into context, sending such surveys has shown to orchestrate a higher number of positive ratings.
Making this development all the more important is, of course, athenahealth Marketplace’s existing stature as the largest EHR app store, where institutional customers can find innovative healthcare IT solutions. These solutions, on their part, extend athenahealth products and allow those customers to create more personalized experiences for the purpose of supporting their organization’s individual needs. Practically speaking, you can use the platform in question to boost practice efficiency, increase patient satisfaction, and engage patients in their own care. At the moment, athena Marketplace has more than 400 solutions across over 60 different medical specialties and capabilities, and as for the company’s excellence in providing these solutions, it can be understood once you consider over 300 partners rely on its solutions to manage their operations.
Turning our attention towards mConsent, it makes a case for itself by bringing forth an ability to streamline your processes at every touchpoint, right from digital patient intake processes, to appointment scheduling and reminders. Throughout this journey, the company enables users to access a whole assortment of tools, tools that ultimately help you achieve higher customer satisfaction and better office productivity. In a more concrete sense, an average practice using mConsent saves about $65K/year just on administrative costs. Not just that, it also cuts down documentation time by almost 35%, while simultaneously tripling patient satisfaction and positive reviews with mConsent.
