LabWare - The Complete Laboratory Automation Solution
From data management to seamless operations, the laboratory management solutions space is still way behind other industries. While technological advancements are still on its way to redefining the laboratory management space, one company, LabWare has been at the forefront of this innovation. LabWare is a company that develops and implements Laboratory Information Management Systems and Electronic Laboratory Notebooks. By paying close attention to customer needs, making effective use of key technologies, and serving as a reliable and trusted partner, LabWare has emerged as the clear industry leader in laboratory automation.
LabWare is a full-service provider offering software, professional implementation services and validation assistance, training, and world-class technical support to ensure our customers get the maximum value from their LabWare products. LabWare’s Enterprise Laboratory Platform is a unique and proven suite of product capabilities that encompass LIMS (Laboratory Information Management System), ELN (Electronic Laboratory Notebook), and LES (Laboratory Execution System) in an integrated and enterprise-ready solution. The company’s Enterprise Laboratory Platform combines the award-winning LabWare LIMS and LabWare ELN, a comprehensive and fully integrated Electronic Laboratory Notebook application, which enables companies to optimize compliance, improve quality, increase productivity and reduce costs.
Streamlining Laboratory Management
LabWare SaaS LIMS is cloud-hosted and accessible on any browser on any device. It contains the same rich feature set as the original LabWare LIMS and comes fully validated with pre-configured best practice workflows enabling rapid deployment. LabWare SaaS LIMS is best suited for small-medium-sized testing environments that want the power, compliance, and efficiency of LabWare but need the system up and running quickly and affordably. Currently, LabWare SaaS is not available in all regions. Check with your local office for availability in your region.
LabWare leverages state-of-the-art technology built on a platform that enables seamless modular-based deployment of functionality to customers, leveraging its industry-unique approach to ensure the longevity and upgradability of all customer’s systems. This means upgrades are driven by the customer’s desire to increase functionality, and not driven by changes in the technology itself, ensuring value and avoiding non-value-added system upgrades.
LabWare’s unique approach to Laboratory Automation has ensured its position as one of the world’s leading LIMS by enabling to be the most functional, configurable, easily integrated solution, delivering the most value to customers with the robust and future-focused solution that they need.
All LabWare products are complemented by a dedicated support team, available at all times. Customers communicate with a single point of contact, regardless of whether the issue is related to the infrastructure or the solution. Moreover, the company uses proactive monitoring to detect and resolve problems before they occur. LabWare products include a 99.5% availability guarantee, to ensure continuous access to the system around the clock. Its infrastructure is optimized for the LabWare products, in order to provide the user with a responsive and reliable experience.
LabWare is deployed in many large and small pharmaceutical companies which are regularly audited. LabWare is a trusted provider to companies under the most stringent regulatory scrutiny and contains functionality that meets the most recent regulatory requirements and guidelines for data integrity. Moreover, LabWare QA/QC is a Software-as-a-Service LIMS offering built on 30 years of industry experience to produce a product that delivers industry best practices out of the box to companies both small and large. For customers that require more customized solutions, the company has Platform-as-a-Service and Self-hosted options that we deploy at labs of all types and sizes around the world.
All enhancements for LabWare LIMS and ELN are ultimately driven by the needs of the customers, which are articulated directly through the online Wish Track feature request system or indirectly through the implementation consultants working with the customers. The team is continuously developing the tools and modules to satisfy the ongoing needs of customers. “We develop the solutions in a way that is configurable and generic so that all the customers can benefit from improvements and advancements asked for by specific customers.”
Compliance at its Best
LabWare is headquartered in Wilmington, Delaware, USA, where all research and development activities take place. The company has invested in establishing sales and support facilities worldwide to provide the best possible assistance to customers around the globe. LabWare’s international network of over 40 offices across 6 continents ensures every one have access to a dedicated LabWare team close to their company.
LabWare continues to deploy solutions that meet the challenging regulatory requirements for all the industries the company supports. Moreover, the company is constantly evolving to ensure that the team meets the future needs in regulatory environments that continue to become more data- and system-centric. In association with a customer’s procedures and quality systems, LabWare offers a configurable solution that can provide a compliant and validated environment for the functions used. With comprehensive auditing, review functionality, and system controls, these implementations have been shown to meet the demands of agencies such as the FDA, MHRA, and WHO in GMP and GLP laboratories.
With the addition of a specific regulatory data integrity module (RDI), many of LabWare customers’ compliance needs are now available as standardized out-of-the-box functions, with detailed and comprehensive options for controlling auditing, review, electronic signatures, data recording, data importing, and more. With the RDI Guideline for the Pharmaceutical Industry, available to customers at implementation, it is easier than ever to build an environment that customers can feel confident in.
Delivering Innovation Around the Globe
LabWare was founded in 1987 in Wilmington, DE by Vance Kershner. He founded LabWare in 1987 and continues to lead the company as President & CEO. Today, the company has offices in 25 countries, employees in more than 50, and customers in 125. The company has also received many accolades, including the Delaware Bioscience Association’s 2016 Company of the Year Award, Frost and Sullivan’s European LIMS Company of the Year Award in 2008 and Frost & Sullivan’s Product Quality Leadership Award in LIMS in 2004. Kershner is also a general partner of the Delaware-based seed and early-stage venture capital firm Leading Edge Ventures. He serves on the board of governors of the Jefferson Awards Foundation, which recognizes, inspires and activates volunteerism and public service in communities, workplaces and schools across America.
Under the leadership of Kershner, the company is creating an impact in the laboratory management solutions space today. Since its inception, LabWare’s philosophy has been to put the customer first. This has been accomplished by tackling an extremely complex application and making it as simple to configure as possible. Over the years, the company’s product has grown with the help of input from hundreds of interested parties from all parts of the globe and from every kind of laboratory. Two principles stand out when understanding LabWare’s philosophy for developing Laboratory Information Management System (LIMS) product. In recent years, hundreds of companies and organizations all over the world have selected LabWare to be their solutions provider. In projects large and small, local and global, routine and complex, LabWare has realized success by meeting commitments and exceeding expectations. LabWare employees have an average of at least 10 years of industry experience, and many with more than 15 years of experience. The total base of experience across the company exceeds 2,200 years. “For more than 30 years, our sole focus has been to build the best laboratory informatics solutions in the world to equip laboratory managers, scientists, and analysts to work efficiently, accurately, and in compliance. Today, we’re expediting testing for mobile labs in the fight against COVID-19 while pioneering the future of laboratory automation,” concludes Kershner.
Founder & CEO