Guardian Life Insurance Company of America® (Guardian) has officially announced the launch of its latest solution called GuardianWell™, which happens to be a new digital well-being hub for Group Benefits members.
According to certain reports, the stated solution comes bearing an ability to provide members with a single self-service online hub where they can engage with their wellness benefits and access educational content on mental, physical, and financial well-being, as well as on family and community support topics.
More on the same would reveal how GuardianWell offers members a personalized experience based on their participation in Guardian’s various other wellness offerings. You see, in the case of all eligible benefits, these members can learn more about services provided and how they can start to utilize and make the most of these wellness resources. As for the wellness resources that are integrated into the given hub, they include caregiver support services through Wellthy, a digital substance use management program for tobacco cessation through Pelago, cancer support services via Osara Health, dedicated mental wellness benefits from Spring Health, along with several employee assistance programs.
Markedly enough, the development in question delivers a rather interesting follow-up to one Guardian research, which discovered that both employers and employees feel there is a critical need for enhanced benefits communication and education. In essence, the study found less than half of employees (45%) saying that their employer does a good job of educating them about available benefits.
On the other hand, employers also seemed to share this opinion, with just half exhibiting confidence about their employees understanding the benefits they offer. On top of that, an estimated 51% of employers also said they would be interested in a single platform through which all wellness-related benefits could be made available.
In response, the all-new GuardianWell brings forth a specialized setup to deliver what would be a simple and clear path to accessing benefits during major life events, including an employee’s maternity journey. This may include family planning and education, pregnancy, maternity leave, and return to work, Not just that, the value package on the offer also provides fertility benefits through Guardian’s critical illness insurance, estate and will preparation assistance. This it does using employee assistance programs, caregiving support and mental health services to support work-life balance, access to short-term disability riders that can include coverage for adoption and paternity leave, as well as using coverage to ensure new moms receive their benefits from day one. In fact, as they move through these steps, employees are further supported by dedicated case managers who are prepared to provide comprehensive, empathetic support.
“Employers and employees agree that workplace benefits play an important role in supporting a happy, healthy, and productive workforce,” said Jonathan Mayhew, Head of Group Benefits at Guardian. “We are excited to launch GuardianWell to offer a one-stop-digital-hub to enhance understanding of wellness resources, drive utilization, and help our members take care of themselves and their families.”
Apart from that, GuardianWell is also set to introduce an exclusive pet wellness offering which will support pet parents. This translates to how Guardian Group Benefits customers can elect to purchase a voluntary pet wellness benefit through Wagmo, an organization known for providing reimbursement for preventive and routine pet care expenses.
Making the offering even attractive is a fact that it places no restrictions whatsoever on pet age, breed, or any pre-existing conditions. Furthermore, there are no waiting periods or deductibles, and reimbursements are also paid in no more than 24 hours. To along with that, the offering also packs together innovative telehealth services with VETalk, which provides pet owners 24/7 access to a veterinary professional through text and video chat.
Among other things, we ought to mention that, for a straightforward experience, GuardianWell will have single sign-on integration with Guardian Anytime, Guardian’s employee benefits online service portal.
